TestGrind Privacy Policy

Effective date: February 23, 2026

Version: 4.0

Scope
This policy applies to TestGrind services for SAT preparation, including free and premium account areas, dashboards, simulations, support, and billing-related operations.

This Privacy Policy explains how we collect, use, store, share, and protect personal data when you use www.testgrind.com and related services.

1. Controller and Contact

Data controller: TestGrind.

Privacy and data protection requests: [email protected].

2. Data We Collect

• Account data: email, username, authentication events, account status, optional profile information.
• Learning data: quiz answers, scores, timing, subject performance, trends, readiness indicators, achievements, and challenge data.
• Subscription and billing metadata: plan status, renewal/cancellation status, invoice events, Stripe customer/subscription IDs.
• Technical/security data: IP address, device/browser metadata, logs, anti-abuse signals, and cookie/consent states.
• Support data: support requests and related communications.

3. Why We Process Data (Purposes)

• Provide account access, SAT learning functionality, and product features.
• Calculate scores, progress metrics, and readiness analytics.
• Operate billing, renewals, fraud checks, and subscription lifecycle.
• Protect platform security, detect abuse, and enforce terms.
• Provide support, service notices, and operational communications.
• Comply with legal, regulatory, tax, accounting, and dispute obligations.

4. Legal Bases (where applicable)

• Contract: to provide requested services and subscriptions.
• Legitimate interests: security, service quality, anti-fraud, reliability.
• Consent: cookies/analytics/marketing where required by law.
• Legal obligation: accounting, tax, legal process, compliance duties.

5. Payments and Stripe

Payments are processed by Stripe. TestGrind does not store full card numbers or card security codes. Stripe processes payment details under Stripe's own legal terms and privacy documentation.

6. Data Retention

• Account data: retained while your account is active and for a limited legal/security period after closure.
• Learning analytics: retained as needed to provide historical performance views and improve service quality.
• Billing records: retained for legally required retention periods.
• Security logs: retained for anti-abuse and incident response windows.
• Consent records: generally retained for 180 days unless renewed earlier.

7. Data Sharing

We share data only as necessary with trusted processors and vendors (e.g., infrastructure, payment, analytics, communications) under contractual safeguards.

We may disclose data to authorities when required by law, court order, or valid legal process.

8. International Transfers

Your data may be processed in countries other than your own. Where required, we apply lawful transfer safeguards under applicable privacy laws.

9. Cookies and Tracking

We use necessary cookies for core operation and optional cookies/technologies for analytics and advertising based on your preferences and legal requirements. See our Cookie Policy.

10. Profiling and Automated Outputs

We generate educational analytics and readiness outputs from your study activity. These outputs are educational and do not constitute legally significant automated decision-making.

11. Children and Minors

The Service is not directed to children under 13. If we become aware that personal data was collected from a child under 13 without appropriate authorization, we will take reasonable steps to delete it.

12. Security

We use technical and organizational measures, including encrypted transport, secure credential handling, access controls, and monitoring. No system can be guaranteed completely secure.

13. Your Rights

Depending on your jurisdiction, you may have rights such as access, correction, deletion, data portability, restriction, objection, and withdrawal of consent for optional processing.

You can submit requests at [email protected]. We may verify identity before fulfilling requests.

14. U.S. State Privacy Notices

Where applicable (including California and other U.S. state privacy laws), users may request access/correction/deletion and may opt out of certain targeted advertising or sharing. TestGrind does not sell personal information for monetary consideration.

15. Changes to this Policy

We may update this Privacy Policy for legal, regulatory, or operational reasons. The current version is posted on this page with the effective date.

16. Contact

Privacy requests: [email protected].